Kampong Social Club · Kampong Social Club

Get in touch

Kampong Social Club is run by people, not a ticket queue. Write to us and a human answers.

E-mail:: support@kampong.social

We aim to answer within two working days. Singapore time, so allow for the time difference if you are elsewhere.

Before you write

A few things answer themselves faster than we can:

Forgotten your password? Reset it at /users/reset_password.
Not sure which e-mail address you signed up with? Recover it at /users/forgot_username.
Applied and waiting? Membership applications are reviewed by hand. You will hear from us by e-mail either way.
General questions about the club, events and stays are answered on the FAQ.

Reporting a problem with the app

If something is broken in the iOS app, the details below help us find it quickly. None of them are required — write anyway if you do not have them.

What you were trying to do, and what happened instead.
The app version, shown at the bottom of the Profile tab.
Your device and iOS version.
A screenshot, if the problem is something you can see.

Your account and your data

You can delete your account, and everything attached to it, from the Profile tab in the app or from your account settings on the web. Deletion also removes the Kampong mailbox, chat and social accounts created for you.

For what we collect and why, see the privacy statement. For the rules of membership, see the terms of service. For how we expect members to treat one another, see the code of conduct.

Reporting a safety concern

If another member's behaviour is the problem — at an event, in a stay, or in any of the community spaces — write to support@kampong.social and say so plainly. We would rather hear about it early.

Who we are